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Making sustainable tech the new standard
Better for the planet & your wallet!
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Certified under
Second-Hand Dealers and Pawnbrokers Act 1989
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1-Year Warranty on all devices
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100% Authentic Devices
No clones, no activation-locked units
Best Sellers
The devices Kiwis are loving right now. Grab yours before they’re gone.
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Vendor:AppleApple iPhone 17 Pro Max 256GB Deep Blue (Single SIM + eSIM) - Open Box
Tax included.Regular priceRegular price $1,721.94Sale price $1,721.94 -
Vendor:ApplePre-OwnedApple iPhone 17 Pro Max 256GB Deep Blue (Single SIM + eSIM) - Excellent Pre-owned
Tax included.Regular priceRegular price $1,687.80Sale price $1,687.80 -
Vendor:ApplePre-OwnedApple iPhone 15 128GB Green (Single SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $671.24Sale price $671.24 -
Vendor:ApplePre-OwnedApple iPhone 17 Pro Max 1TB Silver (eSIM Only) - Good Pre-owned
Tax included.Regular priceRegular price $1,939.22Sale price $1,939.22 -
Vendor:ApplePre-OwnedApple iPhone 17 Pro Max 1TB Cosmic Orange (eSIM Only) - Good Pre-owned
Tax included.Regular priceRegular price $1,939.22Sale price $1,939.22 -
Vendor:ApplePre-OwnedApple iPhone 13 5G 128GB Starlight (Single SIM + eSIM) - Excellent Pre-owned
Tax included.Regular priceRegular price $436.11Sale price $436.11 -
Vendor:AppleRefurbishedApple iPhone SE (2nd Generation, 2020) 64GB Black - Good Refurbished
Tax included.Regular priceRegular price $147.44Sale price $147.44 -
Vendor:ApplePre-OwnedApple iPhone 17 Pro Max 512GB Silver (eSIM Only) (100% Battery Health) - Excellent Pre-owned
Tax included.Regular priceRegular price $1,799.54Sale price $1,799.54 -
Vendor:ApplePre-OwnedApple iPhone 17 Pro Max 512GB Deep Blue (eSIM Only) - Good Pre-owned
Tax included.Regular priceRegular price $1,760.74Sale price $1,760.74 -
Vendor:AppleRefurbishedApple iPhone 15 5G 128GB Black (eSIM Only) - Good Refurbished
Tax included.Regular priceRegular price $675.12Sale price $675.12 -
Vendor:AppleRefurbishedApple iPhone 15 Pro 1TB White Titanium (eSIM Only) - Good Refurbished New Battery
Tax included.Regular priceRegular price $1,121.32Sale price $1,121.32 -
Vendor:ApplePre-OwnedApple iPhone 14 Pro 256GB Space Black (Single SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $697.62Sale price $697.62 -
Vendor:AppleRefurbishedApple iPhone 11 64GB Black (Single SIM + eSIM) - Good Refurbished
Tax included.Regular priceRegular price $270.05Sale price $270.05 -
Vendor:AppleRefurbishedApple iPhone 14 5G 256GB Midnight (eSIM Only) - Good Refurbished
Tax included.Regular priceRegular price $539.32Sale price $539.32 -
Vendor:AppleRefurbishedApple iPhone 13 5G 128GB Blue (Single SIM + eSIM) - Excellent Refurbished (New Battery)
Tax included.Regular priceRegular price $469.48Sale price $469.48 -
Vendor:AppleRefurbishedApple iPhone 14 Pro 1TB Deep Purple (Single SIM + eSIM) (New Battery) - Good Refurbished
Tax included.Regular priceRegular price $1,000.26Sale price $1,000.26 -
Vendor:ApplePre-OwnedApple iPhone 13 5G 128GB Green (Single SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $426.02Sale price $426.02 -
Vendor:ApplePre-OwnedApple iPhone 13 5G 128GB (PRODUCT)RED (Single SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $426.02Sale price $426.02 -
Vendor:ApplePre-OwnedApple iPhone 15 256GB Black (eSIM Only) - Good Pre-owned
Tax included.Regular priceRegular price $740.30Sale price $740.30 -
Vendor:ApplePre-OwnedApple iPhone 16 Pro Max 1TB Black Titanium (eSIM Only) - Good Pre-owned
Tax included.Regular priceRegular price $1,489.14Sale price $1,489.14 -
Vendor:ApplePre-OwnedApple iPhone 17 Pro Max 512GB Cosmic Orange (eSIM Only) - Good Pre-owned
Tax included.Regular priceRegular price $1,760.74Sale price $1,760.74 -
Vendor:AppleRefurbishedApple iPhone 14 Pro Max 128GB Deep Purple (New Battery) - Excellent Refurbished
Tax included.Regular priceRegular price $759.70Sale price $759.70 -
Vendor:AppleRefurbishedApple iPhone 13 5G 128GB Midnight (Single SIM + eSIM) (New Battery) - Good Refurbished
Tax included.Regular priceRegular price $451.63Sale price $451.63 -
Vendor:AppleRefurbishedApple iPhone 13 128GB Midnight Black - Excellent Refurbished
Tax included.Regular priceRegular price $436.11Sale price $436.11 -
Vendor:ApplePre-OwnedApple iPhone 13 5G 128GB Green (Single SIM + eSIM) - Excellent Pre-owned
Tax included.Regular priceRegular price $436.11Sale price $436.11 -
Vendor:AppleRefurbishedApple iPhone 12 128GB Black (Single SIM + eSIM) (New Battery) - Excellent Refurbished
Tax included.Regular priceRegular price $387.22Sale price $387.22 -
Vendor:ApplePre-OwnedApple iPhone 17 Pro Max 512GB Silver (eSIM Only) - Good Pre-owned
Tax included.Regular priceRegular price $1,760.74Sale price $1,760.74 -
Vendor:ApplePre-OwnedApple iPhone 12 Pro Max 128GB Graphite (Single SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $526.90Sale price $526.90
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Vendor:SamsungSamsung Galaxy S26 Ultra 5G 12GB 512GB Cobalt Violet (Dual SIM + eSIM) - Brand New
Tax included.Regular priceRegular price $1,652.10Sale price $1,652.10 -
Vendor:SamsungSamsung Galaxy S26 5G 12GB 256GB Cobalt Violet (Dual SIM + eSIM) - Brand New
Tax included.Regular priceRegular price $1,098.04Sale price $1,098.04 -
Vendor:SamsungPre-OwnedSamsung Galaxy A20 4G 32GB 3GB RAM Deep Blue - Acceptable Pre-owned
Tax included.Regular priceRegular price $128.04Sale price $128.04 -
Vendor:SamsungPre-OwnedSamsung Galaxy S24+ 5G 12GB 256GB Marble Grey (Dual SIM + eSIM) - Premium Pre-owned
Tax included.Regular priceRegular price $656.50Sale price $656.50 -
Vendor:SamsungPre-OwnedSamsung Galaxy S23 5G 8GB 128GB Green (Dual SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $453.18Sale price $453.18 -
Vendor:SamsungPre-OwnedSamsung Galaxy Z Fold5 5G 256GB 12GB RAM Phantom Black (Dual SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $713.92Sale price $713.92 -
Vendor:SamsungPre-OwnedSamsung Galaxy A13 4G 128GB Black - Acceptable Pre-owned
Tax included.Regular priceRegular price $162.96Sale price $162.96 -
Vendor:SamsungPre-OwnedSamsung Galaxy A90 5G 128GB 6GB RAM Black - Excellent Pre-owned
Tax included.Regular priceRegular price $240.56Sale price $240.56 -
Vendor:SamsungPre-OwnedSamsung Galaxy Z Fold6 5G 12GB 256GB Navy (Dual SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $984.74Sale price $984.74 -
Vendor:SamsungPre-OwnedSamsung Galaxy A54 5G 8GB 128GB Awesome Graphite (Dual SIM) - Excellent Pre-owned
Tax included.Regular priceRegular price $322.04Sale price $322.04 -
Vendor:SamsungPre-OwnedSamsung Galaxy Z Fold7 5G 256GB 12GB RAM Blue Shadow (Dual SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $1,415.42Sale price $1,415.42 -
Vendor:SamsungPre-OwnedSamsung Galaxy Z Flip7 5G 12GB 512GB Blue Shadow - Excellent Pre-owned
Tax included.Regular priceRegular price $1,024.32Sale price $1,024.32 -
Vendor:SamsungPre-OwnedSamsung Galaxy S24 5G 256GB 8GB RAM Onyx Black (Dual SIM + eSIM) - Good Pre-owned
Tax included.Regular priceRegular price $592.86Sale price $592.86 -
Vendor:SamsungPre-OwnedSamsung Galaxy S22+ 5G 8GB 256GB Phantom White Dual SIM - Good Pre-owned
Tax included.Regular priceRegular price $422.92Sale price $422.92 -
Vendor:SamsungPre-OwnedSamsung Galaxy A55 5G 8GB 256GB Awesome Navy (Dual SIM + eSIM) (100% Battery) - Excellent Pre-owned
Tax included.Regular priceRegular price $403.52Sale price $403.52
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Vendor:ApplePre-OwnedApple MacBook Pro 13-inch (2020) Apple M1 8-Core CPU 8-Core GPU 16GB RAM 512GB SSD Silver - Good Pre-owned (Without Touch ID)
Tax included.Regular priceRegular price $922.66Sale price $922.66 -
Vendor:AppleRefurbishedApple MacBook Air 13-inch (2020) Apple M1 16GB RAM 256GB Silver (New Battery) - Good Refurbished
Tax included.Regular priceRegular price $891.62Sale price $891.62 -
Vendor:AppleRefurbishedApple MacBook Pro 13-inch (2020) Touch Bar Intel Core i7 32GB RAM 512GB Four Thunderbolt 3 Ports Space Grey - Acceptable Refurbished (New Battery)
Tax included.Regular priceRegular price $883.86Sale price $883.86 -
Vendor:ApplePre-OwnedApple MacBook Air 15-inch M2 (2023) 8GB 512GB Midnight - Good Pre-owned
Tax included.Regular priceRegular price $1,105.80Sale price $1,105.80 -
Vendor:ApplePre-OwnedApple MacBook Pro 13-inch 2017 Intel Core i5 8GB RAM 128GB SSD Two Thunderbolt 3 Ports Space Grey - Good Pre-Owned
Tax included.Regular priceRegular price $503.62Sale price $503.62 -
Vendor:ApplePre-OwnedApple MacBook Pro 13-inch Touch Bar M2 (2022) 24GB 1TB (Canadian French Keyboard layout) Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $1,706.42Sale price $1,706.42 -
Vendor:ApplePre-OwnedApple MacBook Pro 13-inch Touch Bar (2020) Intel Core i7 32GB 1TB Four Thunderbolt 3 Ports Space Grey - Excellent Pre-owned
Tax included.Regular priceRegular price $1,085.62Sale price $1,085.62 -
Vendor:ApplePre-OwnedApple MacBook Pro 16-inch (2019) Intel Core i9 32GB 512GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $1,062.34Sale price $1,062.34 -
Vendor:ApplePre-OwnedApple MacBook Pro 13-inch Touch Bar M1 (2020) 8GB 512GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $930.42Sale price $930.42 -
Vendor:ApplePre-OwnedApple MacBook Air 13-inch M1 (2020) 16GB 256GB Silver - Good Pre-Owned
Tax included.Regular priceRegular price $817.90Sale price $817.90 -
Vendor:ApplePre-OwnedApple MacBook Air 13-inch M1 (2020) 16GB 256GB Silver - Excellent Pre-owned
Tax included.Regular priceRegular price $837.30Sale price $837.30 -
Vendor:ApplePre-OwnedApple MacBook Air 13-inch M1 (2020) 16GB 256GB Silver - Acceptable Pre-owned
Tax included.Regular priceRegular price $814.02Sale price $814.02 -
Vendor:ApplePre-OwnedApple MacBook Pro 13-inch Touch Bar (2020) Intel Core i7 32GB 512GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $852.82Sale price $852.82 -
Vendor:ApplePre-OwnedApple MacBook Pro 13-inch Touch Bar M2 (2022) 8GB 256GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $1,116.66Sale price $1,116.66 -
Vendor:ApplePre-OwnedApple MacBook Air 13-inch M1 (2020) 8GB 128GB Silver - Good Pre-owned
Tax included.Regular priceRegular price $628.56Sale price $628.56 -
Vendor:AppleRefurbishedApple MacBook Pro 13-inch (2020) Intel Core i5 16GB RAM 512GB Four Thunderbolt 3 Ports Space Grey (New Battery) - Good Refurbished
Tax included.Regular priceRegular price $756.60Sale price $756.60 -
Vendor:ApplePre-OwnedApple MacBook Pro 13-inch Touch Bar (2020) Intel Core i7 16GB 1TB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $837.30Sale price $837.30 -
Vendor:ApplePre-OwnedApple MacBook Air 13-inch M1 (2020) 8GB 256GB Space Grey - Excellent Pre-owned
Tax included.Regular priceRegular price $689.86Sale price $689.86 -
Vendor:ApplePre-OwnedApple MacBook Pro 16-inch M1 Pro (2021) 32GB 512GB 10-Core CPU 16-Core GPU Silver - Excellent Pre-owned
Tax included.Regular priceRegular price $1,574.50Sale price $1,574.50
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Vendor:ApplePre-OwnedApple iPad Pro 13-inch M4 (2024) Wi-Fi 1TB Space Black - Excellent Pre-owned
Tax included.Regular priceRegular price $1,853.86Sale price $1,853.86 -
Vendor:ApplePre-OwnedApple iPad Pro 12.9-inch M1 (5th Generation, 2021) Wi-Fi 256GB Space Grey - Excellent Pre-owned
Tax included.Regular priceRegular price $876.10Sale price $876.10 -
Vendor:ApplePre-OwnedApple iPad Air 13-inch M3 (2025) Wi-Fi 128GB Space Grey (100% Battery) - Premium Pre-owned
Tax included.Regular priceRegular price $930.42Sale price $930.42 -
Vendor:ApplePre-OwnedApple iPad Air 13" M3 128GB Wifi + Cellular (100% Battery) Space Grey – Premium Pre-owned
Tax included.Regular priceRegular price $1,194.26Sale price $1,194.26 -
Vendor:AppleRefurbishedApple iPad 10.2-inch (8th Gen, 2020) Wi-Fi 32GB Space Grey (New Battery) - Acceptable Refurbished
Tax included.Regular priceRegular price $244.44Sale price $244.44 -
Vendor:ApplePre-OwnedApple iPad 10.2-inch (8th Generation, 2020) Wi-Fi 32GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $236.68Sale price $236.68 -
Vendor:ApplePre-OwnedApple iPad Air 10.9-inch M1 (5th Generation, 2022) Wi-Fi + Cellular 256GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $588.98Sale price $588.98 -
Vendor:ApplePre-OwnedApple iPad Pro 12.9-inch M2 (6th Generation, 2022) Wi-Fi 256GB Space Grey - Excellent Pre-owned
Tax included.Regular priceRegular price $1,035.96Sale price $1,035.96 -
Vendor:AppleRefurbishedApple iPad 10.2-inch (9th Gen, 2021) Wi-Fi 64GB Space Grey (New Battery) - Good Refurbished
Tax included.Regular priceRegular price $322.04Sale price $322.04 -
Vendor:ApplePre-OwnedApple iPad 10.2" Gen 8 (2020) 32GB Wifi - Gold - Good Pre-owned
Tax included.Regular priceRegular price $263.06Sale price $263.06 -
Vendor:ApplePre-OwnedApple iPad Air 11-inch M3 (2025) Wi-Fi + Cellular 128GB Space Grey (eSIM Only) (100% Battery) - Good Pre-owned
Tax included.Regular priceRegular price $798.50Sale price $798.50 -
Vendor:ApplePre-OwnedApple iPad Pro 12.9-inch M2 (6th Generation, 2022) Wi-Fi 256GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $1,077.86Sale price $1,077.86 -
Vendor:ApplePre-OwnedApple iPad Pro 12.9-inch M2 (6th Generation, 2022) Wi-Fi + Cellular 256GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $1,077.86Sale price $1,077.86 -
Vendor:ApplePre-OwnedApple iPad Air 13-inch M3 (2025) Wi-Fi 128GB Space Grey - Premium Pre-owned
Tax included.Regular priceRegular price $984.74Sale price $984.74 -
Vendor:ApplePre-OwnedApple iPad Pro 12.9-inch M1 (5th Generation, 2021) Wi-Fi + Cellular 128GB Silver - Excellent Pre-owned
Tax included.Regular priceRegular price $907.14Sale price $907.14 -
Vendor:ApplePre-OwnedApple iPad (9th Gen, 2021) 10.2-inch Wi-Fi + Cellular 256GB Space Grey - Good Pre-owned
Tax included.Regular priceRegular price $391.88Sale price $391.88 -
Vendor:ApplePre-OwnedApple iPad 9 (2021) 10.2" 256GB Wifi + Cellular Space Grey - Excellent Pre-owned
Tax included.Regular priceRegular price $422.92Sale price $422.92 -
Vendor:ApplePre-OwnedApple iPad 10.2-inch (8th Gen, 2020) Wi-Fi 32GB Space Grey - Acceptable Pre-owned
Tax included.Regular priceRegular price $225.04Sale price $225.04 -
Vendor:ApplePre-OwnedApple iPad mini 7.9-inch (5th Generation) Wi-Fi + Cellular 64GB Space Grey - Excellent Pre-owned
Tax included.Regular priceRegular price $259.96Sale price $259.96
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Vendor:ApplePre-OwnedApple Watch SE 3 40mm Aluminium GPS + Cellular Starlight with Starlight Sport Band (100% Battery) - Excellent Pre-owned
Tax included.Regular priceRegular price $371.70Sale price $371.70 -
Vendor:ApplePre-OwnedApple Watch Series 10 46mm Gold Titanium GPS + Cellular with Black Sport Band - Premium Pre-owned
Tax included.Regular priceRegular price $550.96Sale price $550.96 -
Vendor:GarminPre-OwnedGarmin Vivomove Sport 40mm Bluetooth fiber-reinforced polymer (010-02566-01) Ivory / Peach Gold- Ivory Silicone Band - Excellent Pre-Owned
Tax included.Regular priceRegular price $270.82Sale price $270.82 -
Vendor:ApplePre-OwnedApple Watch Series 10 42mm Aluminium GPS + Cellular Jet Black with Black Sport Band (100% Battery) - Excellent Pre-owned
Tax included.Regular priceRegular price $464.82Sale price $464.82 -
Vendor:ApplePre-OwnedApple Watch Series 11 A3335 42mm Aluminium GPS + Cellular Rose Gold with Starlight Band (100% Battery) - Premium Pre-owned
Tax included.Regular priceRegular price $602.18Sale price $602.18 -
Vendor:ApplePre-OwnedApple Watch Ultra 2 49mm Natural Titanium GPS + Cellular with Blue Ocean Band (100% Battery) - Excellent Pre-owned
Tax included.Regular priceRegular price $751.94Sale price $751.94 -
Vendor:ApplePre-OwnedApple Watch Series 10 46MM Titanium GPS + Cellular Natural Titanium Black sports Band- Excellent Pre-owned
Tax included.Regular priceRegular price $542.42Sale price $542.42 -
Vendor:ApplePre-OwnedApple Watch Series 10 46mm Titanium GPS + Cellular Slate with Black Sport Band - Excellent Pre-owned
Tax included.Regular priceRegular price $542.42Sale price $542.42 -
Vendor:ApplePre-OwnedApple Watch Series 11 46mm Aluminium GPS + Cellular Jet Black (100% Battery) - Premium Pre-owned
Tax included.Regular priceRegular price $620.02Sale price $620.02 -
Vendor:ApplePre-OwnedApple Watch Ultra 2 49MM Natural Titanium GPS + Cellular Ocean Blue Band Excellent - Pre-owned
Tax included.Regular priceRegular price $720.90Sale price $720.90 -
Vendor:SamsungPre-OwnedSamsung Galaxy Watch 5 Pro Titanium 45mm Bluetooth + LTE Black - Excellent - Pre-owned
Tax included.Regular priceRegular price $193.22Sale price $193.22
What Our Customers Say
Customer reviews from the wider TechUp Group. TechUp Australia is part of the TechUp Group, serving customers across New Zealand and Australia since 2019.
About Us
TechUp Australia Pty Ltd (ABN 41 691 907 221) is a registered Australian company delivering professionally tested pre-owned and refurbished technology to customers nationwide.
Every device undergoes structured quality testing, transparent grading, and comprehensive inspection before sale to help ensure reliability and performance.
As a licensed Second-Hand Dealer (SHD-0018362), we are committed to responsible trading, transparent business practices, and delivering genuine value through quality-tested technology backed by dedicated Australian customer support.
Why Choose TechUp Australia?
✅ Professionally Tested Devices
✅ Transparent Cosmetic Grading
✅ 30-Day Change of Mind Returns
✅ 1-Year Warranty
✅ Secure Australia-Wide Shipping
✅ Dedicated Customer Support
Since 2019, the wider TechUp Group has helped thousands of customers access affordable technology while reducing electronic waste through responsible device reuse.
Shop with confidence and experience the TechUp standard.
Every Device. Prepared to Earn Your Trust.
Our Common Questions
Are your devices new or refurbished?
Are your devices new or refurbished?
We primarily sell professionally tested refurbished and pre-owned devices.
In some cases, we also offer:
- Brand new accessories, and
- Open box devices, which are unused or near-new items
The condition of each product is clearly stated on the product page.
All devices — regardless of condition — are fully functional and carefully inspected before being made available for sale.
What does your grading mean?
What does your grading mean?
Our grading reflects the cosmetic condition of the device — not performance.
All grades are 100% fully functional, with differences only in appearance such as minor scratches or signs of use.
You can view our full grading guide here:
👉 [Grading Explained]
Do your devices come with a warranty?
Do your devices come with a warranty?
Yes — all eligible devices come with a 1-Year Return-to-Base (RTB) Warranty.
This covers hardware faults and internal issues but does not cover accidental or liquid damage.
What happens if my device develops a fault?
If your device develops a fault within the warranty period:
- Contact our support team
- We will assess the issue
- Repair, replacement, or resolution will be provided based on the fault
What is your return policy?
What is your return policy?
We offer a 30-day change of mind return policy from the date of delivery.
To be eligible, the device must be returned in the same condition as received, with all accounts removed and accessories included.
Shipping costs are non-refundable, and return shipping is the responsibility of the customer. No restocking fee applies.
Brand New Sealed Products:
Change of mind returns are accepted only if the product remains unopened and in its original sealed packaging.
If the seal has been broken, returns will not be accepted for change of mind unless the product is found to be faulty in accordance with Australian Consumer Law.
What battery health can I expect?
What battery health can I expect?
Minimum battery health standards for our devices are:
- Premium Grade: 90% or higher
- All Other Grades: 80% or higher
Some devices may be supplied with 100% battery health, including:
- Units fitted with a new battery
- Certain newer model devices
- Open box products
Battery health (where applicable) will be clearly stated in the product listing.
Battery performance may vary depending on usage, settings, and applications.
How long does shipping take?
How long does shipping take?
Estimated delivery timeframes:
- Metro areas: 2–5 business days
- Regional areas: 3–7 business days
Delivery times may vary depending on location and courier operations.
Why hasn’t my tracking updated?
Tracking is often generated shortly after your order is placed.
In some cases, updates may not appear until the parcel is scanned by the courier at the dispatch facility.
This is normal and does not indicate a delay.
Where are your orders shipped from?
Where are your orders shipped from?
Most TechUp Australia orders are dispatched from within Australia. In limited cases, selected products may be fulfilled through TechUp’s approved logistics network depending on stock availability. Delivery timeframes are outlined in our Shipping Policy, and order updates are provided after purchase.
Do I need to sign for delivery and tax receipts?
Do I need to sign for delivery and tax receipts?
Yes — all orders above $100 require a signature on delivery for security.
For lower-value orders, parcels may be left at your address if Authority to Leave is applicable.
Will I receive a tax invoice with my order?
A tax invoice is available upon request for all orders placed with TechUp Australia Pty Ltd.
If you require a tax invoice, please contact our support team with your order details and we will provide it promptly.
All prices on our website include GST (Goods and Services Tax) unless stated otherwise.
Can I pick up my order from your warehouse?
Can I pick up my order from your warehouse?
No — our warehouse facilities are used strictly for courier dispatch and approved returns.
We do not offer public pickups or drop-offs.
What should I do before returning a device?
What should I do before returning a device?
Before returning a device, please ensure:
- All personal data is backed up
- All accounts (Apple ID / Google etc.) are removed
- Passcodes are removed
This helps avoid delays in processing your return or warranty claim.
How do I contact support?
How do I contact support?
You can reach our team at:
We aim to respond within 4-6 business hours to all enquiries.
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