Grading Explained
Our Grading Explained
TechUp Australia Pty Ltd
At TechUp Australia, every device is professionally tested, inspected, and graded to ensure transparency and confidence when purchasing refurbished or pre-owned technology.
All devices are 100% functional and undergo a comprehensive multi-point inspection before being listed for sale.
Our grading reflects cosmetic condition only — not performance.
Premium Condition
Our highest cosmetic grade.
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No visible signs of use
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Pristine screen and housing
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No scratches, dents, or marks
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Fully tested and professionally restored
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Guaranteed minimum 90% battery health (where applicable)
Best suited for customers who want a near-new appearance at a reduced price.
Excellent Condition
High quality with minimal cosmetic wear.
- Carefully Inspected – Ensuring top-tier quality and reliability
- Minimal Signs of Use – May have a few faint scratches, visible under close inspection or light
- No Cracks, Deep Scratches, or Dents – Preserved in great physical condition
- Rigorous Functional & Cosmetic Check – Flawless performance
- Clean Display – No dead pixels or deep scratches; may show very minor signs of use consistent with an excellent-grade device
- Guaranteed minimum 80% battery health (where applicable)
A great balance between value and premium presentation.
Good Condition
Great value while maintaining full functionality.
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Noticeable signs of use such as light scratches/scuffs or minor marks
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No cracks or major structural damage
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Fully tested and fully functional
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Guaranteed minimum 80% battery health (where applicable)
Ideal for customers prioritising performance and savings over appearance.
Acceptable Condition
Most affordable grade with visible cosmetic wear.
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Visible scratches, scuffs, or marks
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Minor dents may be present on housing but do not affect performance
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No cracks affecting usability
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Fully tested and fully functional
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Guaranteed minimum 80% battery health (where applicable)
Perfect for customers who want the best price and do not mind cosmetic imperfections.
What All Grades Include
Regardless of grade, every TechUp device includes:
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100% functionality guarantee
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Comprehensive hardware testing
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Clear grading transparency
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30-Day Change of Mind policy
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1-Year Return-to-Base Warranty
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Devices professionally inspected before dispatch
Important Notes
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Cosmetic grading does not impact device performance.
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Screens are fully functional across all grades.
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Battery performance varies based on usage and settings.
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Stock images may be used for illustration purposes.
If you are unsure which grade is right for you, our support team is happy to help.