Contact Us

Get in Touch

Need help with an order, warranty claim, return, or product enquiry? Our customer support team is here to assist.

Customer Support

Phone: 03 7035 3963
Email: support@techup.au

Support Hours

Monday – Friday
9:00 AM – 4:00 PM AEST/AEDT

Closed on weekends and public holidays.

We aim to respond to email enquiries within 6–8 business hours.

Returns & Warehouse Access

Our warehouse and returns facilities are used for courier dispatch and approved return shipments only.

These locations are not open to the public for pickups, drop-offs, inspections, or showroom visits.

Please do not send any product back without contacting us first. Return and warranty instructions will be provided by our support team after approval.

Registered Office Address

TechUp Australia Pty Ltd
ABN 41 691 907 221
117/530 Little Collins St
Melbourne VIC 3000
Australia

This is TechUp Australia Pty Ltd’s registered office address only. It is not a retail store, showroom, pickup location, warehouse, or returns centre.

For customer support, order enquiries, returns, warranty claims, or product assistance, please contact our support team at support@techup.au or 03 7035 3963 during business hours.

Need Assistance?

Our team can help with:

Order enquiries
Product recommendations
Shipping enquiries
Returns and warranty claims
General support

We look forward to assisting you.